Privacy Policy

1. Data Controller

The data controller is ALLOGGIO TURISTICA VENEZIA DI RAHAMAN MIZANUR, with registered address at Via A. Baldissera 13, 30173 Venezia (VE), Italy.

For any request relating to the processing of personal data, you may contact the controller by email at info@aironehotel.com or by PEC at apgarden@pec.it.

2. Types of Data Collected

We collect and process the following categories of personal data:

• Identification data (name, date of birth, document details); • Contact data (email address, telephone number, postal address); • Booking and stay data (dates of stay, room type, payment details); • Browsing data (IP address, cookies, pages visited).

Provision of identification and contact data is necessary for the conclusion and execution of the booking contract.

3. Purpose of Processing

Personal data are processed for the following purposes:

• To confirm and manage reservations and the provision of accommodation services; • To comply with legal and fiscal obligations, including guest registration as required by Italian law; • To process payments; • To respond to enquiries and provide customer assistance; • To send promotional communications, only where the user has given explicit consent.

4. Legal Basis

Processing is carried out on the following legal bases:

• Performance of a contract and pre-contractual measures; • Compliance with legal obligations; • Consent of the data subject, for promotional communications and for the use of cookies that are not strictly necessary.

5. Data Sharing

Personal data may be shared with:

• Online travel agencies and booking platforms (e.g. Expedia, eDreams/Odigeo, Booking.com) for the management of reservations made through such channels; • Payment processors and financial institutions for the handling of payments; • Public authorities and law enforcement, where required by law.

Data are not sold to third parties.

6. Data Retention

Personal data are retained for the duration necessary to provide the requested services and to fulfil legal, fiscal and accounting obligations. Booking data are typically retained for the period required by Italian tax law, after which they are deleted or anonymised.

7. Data Subject Rights

Data subjects have the right to access their personal data, request rectification, erasure, restriction of processing, data portability, and to object to processing.

Where processing is based on consent, the data subject may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise these rights, please contact the data controller at info@aironehotel.com.

8. Cookies

This website uses cookies to ensure correct functioning and to analyse traffic. For detailed information on the cookies used and how to manage them, please consult our Cookie Policy.

9. Security

The controller implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption of payment data and access control.

10. Changes to this Policy

The controller reserves the right to update this Privacy Policy at any time. The most recent version is always available on this page.